SHIPPING

​Shipping Timelines: To ensure timely arrival, clients are advised to allow at least 2-3 weeks for shipping arrangements stateside and 4 weeks for international. La'elei 3960 LLC is not responsible for any delays, damages, and or any additional shipping costs incurred by external postal services. This policy ensures a transparent process, allowing clients to fully understand their responsibilities and the steps involved in regular or custom orders with La'elei 3960 LLC.

RETURN & REFUNDS

Returns & Refunds Policy: Due to the custom-made and made to order nature of La'elei 3960 LLC products, refunds are limited and offered only under specific conditions.

Eligible Refunds: Refunds are available only in cases of garment defects or errors caused by La'elei 3960 LLC.

Non-Refundable Situations:

*Incorrect measurements provided by a third party

*Delayed delivery by the shipping company

*Change of mind after order placement

*Differences in perceived color/shade and or fit

*Garments that have been worn or are not in original condition